What should I do if I didn't manage to pick up my order at the scheduled time?

Don't worry! You can pick it up until the venue closes on your chosen pickup date. If the order isn't collected by the end of the day, it will be cancelled automatically.

* if you can't pick up your order on the chosen date, just let us know: we'll do our best to reschedule the pickup for another day.

Can I use a promo code and redeem points in the same order?

— No. Unfortunately, discounts can't be combined. When paying for your order, you can either apply a promo code or redeem bonus points. Please also note that a promo code or bonus points can't be used on items from the "I want a deal" section.

What are the delivery hours? 

— We take orders daily from 08:30 to 20:00. And our hotline and Telegram support are available every day from 09:00 to 21:00. 

What is the minimum order amount? 

— We accept orders starting from 10 rubles. 

Can I place an order in advance?

— Yes, of course! You can pre-order for a convenient future date and choose a time that works for you. 

How soon will my order arrive?

— For delivery, you can choose a convenient time slot or select the "as soon as possible" option: then we'll do our best to bring your order within the next hour*

*delivery time may be extended due to high demand in the area.

How much does delivery cost?

— orders up to 1100 — 400 rubles;
— orders up to 2200  — 300 rubles;
— orders up to 3300  — 250 rubles.

For orders over 3300 rubles, delivery from any zone is free!